Services
Our customer commitment doesn't end after the sale. From display development and application integration to technical support and training, Kinesix consultants are there when you need them.
Technical Services
Kinesix makes it easy to get the information you need when you have questions or require technical assistance with our products.
- Technical Support Hotline
Unlimited access via phone, fax, or email. We can also assist with renewing expired maintenance contracts or expanding license counts. Email: tsupport@kinesix.com
- Product Updates & Patches
Access to periodic product updates, patches, and bug fixes throughout the maintenance period.
- Application Engineering Services
Priority access to Kinesix Application Engineering Services, designed to help customers integrate Sammi into their unique application environments.
- Training
Comprehensive training program with hands-on instruction at our Houston office. Course duration and technical level are customized to individual needs. On-site training is also available.
Professional Services
When you work with Kinesix consultants, you have access to unparalleled expertise in real-time graphical user interface application development. Covering any industry from aerospace to process control, Kinesix consultants apply best practices to help you achieve your unique goals.
Technical Oversight
Architects and project managers ensure your solution starts correctly, with a targeted application assessment before development begins.
Project Involvement
Product consultants work side-by-side with your developers, ensuring Kinesix products handle your specific requirements throughout the project.
Display Development
A typical project may include everything from display development to application integration with back-end data sources.
On-Site or In-House
Kinesix consultants can work at your site alongside your developers, or the project can be handled in-house at our Kinesix facility in Houston.
Application Laboratory
Kinesix maintains a state-of-the-art computer laboratory to develop applications for the next generation of operating systems and hardware. In our lab, we can accurately duplicate customers' networked environments in order to quickly and efficiently address service issues — including SammiWeb browser-based deployment scenarios.
Engage Our Team
Contact us to discuss your requirements and schedule a consultation.